Superceded by new resume again (2013/02) (email and phone removed from this version)

Valid through 2011/06; superceded by next resume (started 2011/10)

Kwynn Buess: software engineer, technical support, system / network / database administration

Objective: Any technical work that does not involve a consistent 9am - 6pm for months on end. I'd rather work 9PM - 6am. Given that working late may mean a slight career shift, my cover letters emphasize my customer support experience and add details on system and network administration.

US Citizen
currently in Atlanta, GA, USA, willing to move
willing to travel 100%

Highlights

• I fixed many dozens of defects in software used in power plants, mines, and oil refineries.
• I worked almost four years for ~2,000 employee software companies, including Hyperion Solutions, which is now part of Oracle.
• I've never been isolated from the customer--at every job, I've either had the title of customer support or have spent time as the only person on site gathering requirements and writing code.
• I can produce at least five happy customers upon request

Skills

• LAMP / WAMP – Linux / Windows, Apache, MySQL, PHP, Perl, JavaScript, AJAX, Java, C#, C++, C, shell scripting, Firefox AddOns (extensions)
• Oracle PL/SQL, MS SQL Server T-SQL (Transact-SQL), IBM DB2 UDB procedural SQL, RDBMS performance tuning
• Hyperion Essbase OLAP engine, Informatica PowerMart / PowerCenter data warehousing tools
• Customer Support, Systems Analysis, Consulting, Web Administration
• low-level, USB hardware programming

Experience

IDG Education Solutions: 2011, May - June (Smyrna, GA)

• Moved the LAMP-based FYMM online class product from procedural to OO.
• Numerous bug fixes and enhancements.

Braineo Web Solutions: 2011, Feb - April (Atlanta, GA)

• Wrote a C# application to demonstrate prototype hardware through a Cypress Semiconductor I2C-USB Bridge. (Cypress project notes)

BizGenie.net: 2011, March - April (Atlanta, GA)

• Wrote a Firefox AddOn (extension) to count characters of a Facebook post while one types, so one doesn't exceed the 420 character limit.

Hatcher Team: 2007 – July, 2010 (Atlanta, GA)

• Systems analysis, coding, and support of a LAMP / WAMP application to keep track of sales calls

Forever Numerology: May 2010 (Portland, OR)

• Wrote a JavaScript application to do ten numerology calculations based on name and birth date

Syed Consulting: Dec 2009 – Jan 2010 (Norcross, GA)

• Reverse engineered several fields of a Misys Electronic Medical Record (EMR) system and converted the data from Informix RBDMS format to Windows-searchable files and file names.

Professor H's Classes: 2009 (Chicago, IL)

• Set up a web site for online children's classes—configured databases for forums and chat, installed and customized the php-BB forum system and a chat program; set up password protection
• Trained teachers to create new classes from the template I built

SE Neurodevelopmental Consultants: 2005 – 2006 (Atlanta, GA)

• Systems analysis and coding of a LAMP / WAMP application to analyze blood chemistry data

Object Alliance: 2004 (Atlanta, GA) - a continuation of work at Hyperion

• Performed systems analysis and rewrote a CRM -data-driven OLAP / data analysis / data warehousing system after a Siebel CRM transaction system upgrade. The OLAP system was in Oracle RDBMS and Hyperion Essbase
• Performance tuning - Reduced the RDBMS analysis calculation (PL/SQL routines) by 8 times--12 hours down to 1-1/2 hours
• Reduced the Essbase calculation time from infinite to a workable number of hours.  Also performed outline changes. 

Forever Numerology, 2003 (Vancouver, WA)

• Java program to do nine numerology calculations based on name and birth date.

Hyperion Solutions, 2000 – 2002 (Kennesaw, GA - Hyperion is now part of Oracle)

• CRM-data-driven OLAP consulting that continued with Object Alliance in 2004.
• Original development of data analysis / OLAP systems in PL/SQL, Informatica, and Hyperion Essbase
• Some DBA experience beyond tuning - built my own test environments.

Indus International, 1997 – 1999 (Atlanta, GA - now Ventyx)

• Worked all aspects of an industrial maintenance support system--customer support, bug fixing, fix testing, and installation at client sites. System written in C and SQL.

Numerically Yours, 1996 (Atlanta, GA)

• Wrote a C program to perform 19 numerology calculations based on name and birth day.

University of Southern California Information Sciences Institute, 1993 (Marina Del Rey, CA)

• Wrote a Gopher client in C using the Prospero distributed file system. Academic citations and notes.

Education

• BS in Computer Science, Southern Polytechnic State University (Marietta, GA): 2005, 4.0 GPA
• University of Southern California (Los Angeles): 1991 – 1993, 3.4 GPA
• Harvard University (Cambridge, MA): 1991 (Summer School), 3.85 GPA

Additional Relevant Keywords: 3rd shift, overnight shift, night shift, swing shift; customer service